Providing 24-hour customer answering service by yourself will require hiring four customer service officers to manage 42-hour weekly shifts. You will bear technology, utility, rent, salaries, tax, and benefit expenses. We can take this stress off you, and you enjoy 70% cost savings. All our agents have bachelor’s degrees and speak English as native language. Our services are world class, yet our rates are lower than what you would typically get from the Philippines, Mexico, and the Caribbean.