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DelonApps – Enterprise IT Upskilling & Workforce Development
August 12, 2025

DelonApps – Enterprise IT Upskilling & Workforce Development

Explore how DelonApps enables enterprise-scale IT upskilling and workforce development using AI-led personalization, microlearning, and ROI-driven training strategies

Written by: Abimbola Kazeem READ MORE
How BPO Helps Nigerian Companies Go Global
August 10, 2025

How BPO Helps Nigerian Companies Go Global

Some Nigerian companies seem to effortlessly expand internationally while others struggle to grow beyond Lagos or Abuja.

Written by: Badmus Khodijah READ MORE
The Role of Offshore Call Centers in Telecom & Fintech
August 10, 2025

The Role of Offshore Call Centers in Telecom & Fintech

Ever wonder who's actually answering your calls when your internet crashes at midnight or your banking app stops working during a weekend?

Written by: Badmus Khodijah READ MORE
Is AI Replacing Customer Service Agents?
August 02, 2025

Is AI Replacing Customer Service Agents?

Uncover where AI stands today in replacing human call center roles—and where it falls short.

Written by: Khodijah Badmus READ MORE
Do Nigerian Call Centers Support International Clients (UK/US)?
July 29, 2025

Do Nigerian Call Centers Support International Clients (UK/US)?

Learn how Nigerian call centers are supporting global clients with excellent English fluency, round-the-clock support, and reduced costs.

Written by: Badmus Khodijah READ MORE
Virtual Assistant Roles: What Nigerian Businesses Should Know
July 24, 2025

Virtual Assistant Roles: What Nigerian Businesses Should Know

Running a business in Nigeria today means juggling countless tasks that seem to multiply faster than you can complete them.

Written by: Khodijah Badmus READ MORE
Agile Isn't Just for Developers: Applying It in Business Teams
July 21, 2025

Agile Isn't Just for Developers: Applying It in Business Teams

Explore how Agile principles boost productivity in marketing, HR, and operations

Written by: Khodijah Badmus READ MORE
Driving Customer Loyalty with Proactive Support Solutions
July 20, 2025

Driving Customer Loyalty with Proactive Support Solutions

Discover how proactive customer service strategies can turn one-time buyers into loyal brand advocates.

Written by: Khodijah Badmus READ MORE
The Secret to Passing Technical Interviews with International Clients
July 20, 2025

The Secret to Passing Technical Interviews with International Clients

Common technical interview formats and preparation methods that work.

Written by: Khodijah Badmus READ MORE